Shipping and Delivery Rates

Shipping Costs

Delivery and shipping on all goods is free to all Mainland UK address.  For delivery to addresses in Northern Ireland, The Isle of Wight, Scottish Highlands and Islands and the Isle of Mann and Channel Islands a surcharge may apply.  Please contact us for individual delivery rates.

Order Confirmation

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will usually be delivered within 7 working days.  We offer a range of products and some have longer delivery times than others.  Please look carefully at the delivery details displayed in the product listing to ascertain the delivery times associated with a specific product.  We will usually send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days of expected dispatch, please reach out to us via email at info@houseofelliotts.com so that we can help.